Signature Required: Please note that a signature is required upon delivery.

Shipping Costs: Shipping costs vary depending on the cost of the jewelry piece. All items are shipped insured for your protection.

Lost Shipments: The Odette Collection is not liable for lost shipments when tracking indicates delivery.

Delivery Delays: The Odette Collection is not responsible for delayed deliveries due to customer unavailability for signature upon arrival or unforeseen weather or technical issues with the shipping company.

Return Shipping: If your package is returned to us for any reason, you will be responsible for the cost of reshipping your order.